Our guest reviews

We stayed at Hotel Neve for 4 nights and loved it. The rooms are well appointed, the breakfast is included in the room rate and has a lot of options (both hot and cold food) and the hotel staff were very helpful. The jacuzzi, pool and sauna were all clean and never too crowded - perfect after a day of…

Lovely dining room, cool looking bar and hotel, very nice greeting, friendly waitress and waiters, maybe overworked. The menu was a bit strange, unnecessary things like chamomile aioli. I ordered badly and my butternut stew tasted awful, both sweet and acid. Everyone else was happy with their orders and the bits I tried were good. But the pasta dish two…

I loved this hotel and the staff that kindly served us. It’s rare that I am amazed by the design and attention to detail - infact I would never normally comment on these aspects. However, this hotel is unique in its design, which works perfectly for guests, from the facilities to the comfortable rooms. The friendly staff on reception, bar…

We absolutely love this hotel, but dinner fell a little below our expectations. Mainly, I ordered the tournedos rossini and asked for the steak medium rare. I thought in France this might be on the rare side, but it was over cooked (medium to well done) which was a real shame. The sauce and attention to detail looked beautiful. My…

Stayed for one night but would love to come back for longer. Super super super friendly staff - they are so helpful - weather it’s at the bar , reception or in the restaurant . Hotel has a really cool style and is in immaculate condition. Everything seems new and in immaculate condition . They will do everything from sorting…

My sister and I had an incredible experience at Bertine. The food was absolutely superb, tasty and full of flavour. The service was just as impressive: staff were attentive, friendly, and genuinely welcoming. Everything from start to finish was excellent. Highly recommend!

Im not one to write reviews but this hotel definitely deserves it. The staff are amazing all around, helpful, informative and make you feel at home from the moment you step in. Location is great to stay in Morzine and they provide parking (which is something quite difficult in Morzine) The hotel itself is amazing with indoor pool and outside…

The measure of management and staff is how they deal with adversity. We as a party of 25 had made a booking error, it turned into a big challenge but the team in the restaurant dealt with it brilliantly. Thank you very much. James

Hôtel Névé is a true delight! The hotel is so thoughtfully designed that the moment you step foot inside you feel at ease - this is supercharged by the amazing facilities - including the cosiest fire (pictured), saunas and jacuzzi. The breakfast was a fantastic spread, and lots of helpful things for skiing - including ski lockers and a free…

This experience couldn’t be amazing if it wasn’t for the food. The restaurant. Bertine serves nothing but delicious meals. I recommend the Bertiflette (tartiflette) and the Fondue Savoyarde. Having spent years eating those two meals I have never eaten such good tartiflette and fondue savoyarde. It takes you to heaven. We had dinner out once and lunch out twice in…

What an amazing stay! Loved the setup, and all the amenities were fantastic. Staff were attentive and friendly, and the breakfast was great too - best scrambled eggs I've had in a hotel! The restaurant was also good with good service and food. Nice to also see non-residents in the bar, shows that the hotel and bar as a whole…

We started the evening with cocktails at the bar, and the bartender was excellent — friendly, knowledgeable, and made some great drinks. The atmosphere in both the bar and the restaurant was spot on: relaxed, welcoming, and just the right buzz. We both chose the beef bourguignon for our meal and it was absolutely delicious — rich, full of flavour,…